Privacy Policy

for Ink Craft Creative Design

Effective Date: 10/22/2024
At Ink Craft Creative Design, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website, place an order, or engage with us. By using our website, you agree to the terms outlined below.

Information We Collect

We collect personal information necessary to process your orders, respond to inquiries, and improve your experience with us. This information may include:

Personal Data: Name, email address, phone number, shipping address, and billing information.
Order Information: Product selections, design details, and payment method (via a secure third-party processor).
Technical Data: IP address, browser type, and browsing behavior through cookies.
Communication Data: Feedback, reviews, and messages sent through contact forms or emails.

How We Use Your Information

We only use your information for legitimate business purposes, such as:

Order Fulfillment: To process and deliver orders, provide order updates, and manage returns or inquiries.
Customer Service: To respond to questions, requests, and concerns.
Marketing: With your consent, to send you promotional emails, special offers, and product updates. You can opt out at any time.
Improving the Website: To analyze trends, monitor website performance, and enhance user experience through cookies.
Legal Compliance: To comply with applicable laws, regulations, and legal obligations.

How We Protect Your Information

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These include:

Secure Payment Processing: We use trusted third-party services to process payments. Your payment details are not stored on our servers.
Data Encryption: Sensitive information shared on our website is encrypted using SSL (Secure Socket Layer) technology.
Access Controls: Only authorized personnel have access to your data for legitimate business purposes.

However, no transmission of data over the internet is completely secure, and we cannot guarantee the absolute security of your information.

Sharing Your Information

We do not sell or rent your personal data to third parties. However, we may share your information in the following circumstances:

Service Providers: With trusted vendors and partners (e.g., shipping carriers and payment processors) who assist in fulfilling orders or managing our services.
Legal Requirements: If required by law or in response to legal requests, subpoenas, or court orders.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

Cookies and Tracking Technologies

We use cookies to improve your browsing experience and collect technical data, such as IP addresses and website usage. You can disable cookies in your browser settings, but certain features of the website may not function properly.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access & Correction: Request a copy of your personal data or correct any inaccuracies.
Data Deletion: Request that we delete your personal data, subject to certain legal exceptions (e.g., completed transactions or tax records).
Opt-out of Marketing: Unsubscribe from marketing emails by clicking the "Unsubscribe" link in any email or contacting us directly.
Data Portability: Request a copy of your personal data in a structured, machine-readable format.

If you would like to exercise any of these rights, please contact us at hello@inkcraftdesign.com.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. For example:

Order Records: Retained for tax, legal, or accounting purposes.
Marketing Data: Retained until you unsubscribe or request deletion.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review the privacy policies of any third-party services you interact with.

Children’s Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child without parental consent, we will delete it immediately.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. By continuing to use our website after changes are made, you accept the revised policy.

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:
Email: hello@inkcraftdesign.com
Phone: 1-469-383-4817